{"id":830,"date":"2016-01-22T21:14:41","date_gmt":"2016-01-22T21:14:41","guid":{"rendered":"http:\/\/silvana.baeucker-sanders.com\/en\/?page_id=830"},"modified":"2025-02-25T15:49:39","modified_gmt":"2025-02-25T14:49:39","slug":"general-terms-and-conditions","status":"publish","type":"page","link":"https:\/\/hotelsilvana.ch\/en\/general-terms-and-conditions\/","title":{"rendered":"General terms and conditions"},"content":{"rendered":"\n<h2 class=\"wp-block-heading\">General information<\/h2>\n\n\n\n<p>The Hotel Silvana is a non-smoking hotel. The rooms are available from 1pm on arrival and must be left at 11am on departure day.<br>There are a luggage room and showers at your disposal if you wish to stay longer or arrive earlier.<\/p>\n\n\n\n<div style=\"height:40px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<h2 class=\"wp-block-heading\">General terms and conditions<\/h2>\n\n\n\n<p>The contract between you and the Hotel Silvana comes into effect by letter, email oder fax and is binding for both sides. The prices are per day in Swiss francs (CHF) including service and taxes.<br>As guarantee we accept Visa and Mastercard numbers plus expiry date.<\/p>\n\n\n\n<p>Hotel Silvana is&nbsp;authorized&nbsp;to transfer the guest\u2019s personal data to Zermatt Tourismus. This personal data is stored centrally by Zermatt Tourismus (and\/or by data processors commissioned by Zermatt Tourismus). It is therefore possible that information and\/or newsletters may be sent to the guest directly by Zermatt Tourismus and\/or by Hotel Silvana.&nbsp;It is also possible that this information may be sent in the name of\u202f Hotel Silvana \u202fbut it has&nbsp;actually been&nbsp;generated by Zermatt Tourismus (and\/or data processors commissioned by Zermatt Tourismus). This information relates especially to \u00abpre-stay\u00bb and \u00abafter-stay\u00bb emails.\"&nbsp;<\/p>\n\n\n\n<div style=\"height:40px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<h2 class=\"wp-block-heading\">Conditions of cancellation<\/h2>\n\n\n\n<p>Cancellations up to 60 days before arrival no charges.<br>Cancellations up to 30 days before arrival: 50% of the room rate will be charged.<br>Short-term cancellations and early departure will be charged 100%.<\/p>\n\n\n\n<p>We recommend a cancellation insurance e.g. through your private liability insurance or credit card or travel insurance.<\/p>\n\n\n\n<div style=\"height:40px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<h2 class=\"wp-block-heading\">Payment<\/h2>\n\n\n\n<p>We thank you in advance for your payment in cash or by bank tranfer before your arrival to the account below. The following payment methods are accepted:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Maestro<\/li>\n\n\n\n<li>PostCard<\/li>\n\n\n\n<li>Visa<\/li>\n\n\n\n<li>Mastercard<\/li>\n<\/ul>\n\n\n\n<div style=\"height:80px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<h2 class=\"wp-block-heading\">Bank details<\/h2>\n\n\n\n<div class=\"wp-block-columns is-layout-flex wp-container-core-columns-is-layout-9d6595d7 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\">\n<h3 class=\"wp-block-heading\">Bank address<\/h3>\n\n\n\n<p>UBS Zermatt, Bahnhofstrasse, CH-3920 Zermatt<\/p>\n\n\n\n<h3 class=\"wp-block-heading\">Account number<\/h3>\n\n\n\n<p>263-666850.02Y<\/p>\n\n\n\n<h3 class=\"wp-block-heading\">IBAN<\/h3>\n\n\n\n<p>CH65 0026 3263 6668 5002 Y<\/p>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\">\n<h3 class=\"wp-block-heading\">Account name<\/h3>\n\n\n\n<p>Hotel Silvana AG, Furi 265, CH-3920 Zermatt<\/p>\n\n\n\n<h3 class=\"wp-block-heading\">Clearing Number\/BLZ<\/h3>\n\n\n\n<p>263<\/p>\n\n\n\n<h3 class=\"wp-block-heading\">BIC<\/h3>\n\n\n\n<p>UBSWCHZH80A<\/p>\n<\/div>\n<\/div>\n\n\n\n<h3 class=\"wp-block-heading\">Tax number<\/h3>\n\n\n\n<p>CHE-102.108.761<\/p>\n","protected":false},"excerpt":{"rendered":"<p>General information The Hotel Silvana is a non-smoking hotel. The rooms are available from 1pm on arrival and must be left at 11am on departure day.There are a luggage room and showers at your disposal if you wish to stay longer or arrive earlier. General terms and conditions The contract between you and the Hotel [&hellip;]<\/p>\n","protected":false},"author":5,"featured_media":1985,"parent":0,"menu_order":14,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"footnotes":""},"categories":[],"class_list":["post-830","page","type-page","status-publish","has-post-thumbnail","hentry"],"acf":[],"_links":{"self":[{"href":"https:\/\/hotelsilvana.ch\/en\/wp-json\/wp\/v2\/pages\/830","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/hotelsilvana.ch\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/hotelsilvana.ch\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/hotelsilvana.ch\/en\/wp-json\/wp\/v2\/users\/5"}],"replies":[{"embeddable":true,"href":"https:\/\/hotelsilvana.ch\/en\/wp-json\/wp\/v2\/comments?post=830"}],"version-history":[{"count":2,"href":"https:\/\/hotelsilvana.ch\/en\/wp-json\/wp\/v2\/pages\/830\/revisions"}],"predecessor-version":[{"id":17781,"href":"https:\/\/hotelsilvana.ch\/en\/wp-json\/wp\/v2\/pages\/830\/revisions\/17781"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/hotelsilvana.ch\/en\/wp-json\/wp\/v2\/media\/1985"}],"wp:attachment":[{"href":"https:\/\/hotelsilvana.ch\/en\/wp-json\/wp\/v2\/media?parent=830"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/hotelsilvana.ch\/en\/wp-json\/wp\/v2\/categories?post=830"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}